active A Wellness Advocate who has purchased dōTERRA products within the past six months.
upline The person who enrolled a Wellness Advocate or Preferred Member and places them in their downline becomes that Wellness Advocate’s direct upline. The upline also includes those that enrolled the direct upline.
downline Another term for the organization or team of people that a Wellness Advocate has enrolled under them. This includes both Wellness Advocates and Preferred Members.
enrollee An Enrollee is a Wellness Advocate who was enrolled by an Enroller.
enroller Enroller is a designation that entitles a Wellness Advocate to qualify for ranks and Fast Start bonuses in the compensation plan. Enrollers also enjoy the ability to choose a new Wellness Advocate’s Sponsor within their organization. An Enroller can also be the Sponsor (compare, Sponsor).
fast start A bonus earned by a Wellness Advocate, regardless of rank, through enrolling people in dōTERRA. Fast Start is paid weekly on the PV from the orders a new Wellness Advocate places in their first 60 days. In order to participate in Fast Start, a Wellness Advocate must have a 100PV Loyalty Rewards order. View Compensation Plan
inactive An account that has not placed an order or earned commissions for six months.
ranks Designations or levels earned by and given to Wellness Advocates in the dōTERRA compensation plan from Consultant to Double Presidential Diamond. Ranks are earned and determined each month. View Compensation Plan
preferred member An individual who has an account with dōTERRA to purchase products for a 20% discount. A Preferred Member has signed a Preferred Member Agreement Form, but cannot sponsor Wellness Advocates or other Preferred Members. A Preferred Member may also qualify for Product Credits under the Loyalty Rewards Program.
product credits Product Credits are non-cash redeemable points that can be used to purchase company designated products. Product Credits are granted as part of the Loyalty Rewards Program (LRP), and at the discretion of dōTERRA. No Personal Volume or Organizational Volume is associated with the redemption of Product Credits.
sponsor A Wellness Advocate who has another Wellness Advocate placed directly underneath him or her in their organization (compare, Enroller.)
suspended A designation used when the account holder has signed a termination form, or a term used during account transfers before an individual can sign up again.
terminated An account that has been inactive for 13+ months. This account will then fall off of the organization, and the downline will roll up.
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